<aside> đź’ˇ Updated 20th November 2021

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1. Welcome to Smple Marketplace

  1. Smple operates a community based marketplace within its social platform, which allows you to buy/sell items and create Billboard Listings using the Smple app. You can access and use this app by visiting www.smple.io or www.smple.world via your mobile device or via our website (the “Service”). You can search for items, log-in to your profile and view other profiles (each account has a unique and public URL) via the website.

  2. The Service is operated by Smple Media Limited, incorporated and registered in Vancouver, Canada.

2. Your relationship with us

  1. This document and any documents referred to within it (collectively, the “Terms of Service”) set out the terms of your relationship with us with regards to the Marketplace. It is important that you read and understand the Terms of Service before using the Service. If there is anything within them that you do not understand, then please contact us at [email protected] to discuss what this means for you.

  2. By setting up an account with us and/or using and accessing the Service, you agree to and accept these Terms of Service in their entirety. If you do not agree to these Terms of Service, you may not use the Service.

3. Information about you and your privacy

  1. Your privacy is important to us. You should read our Privacy Policy to understand how we collect, use and share information about you. You should also read our Cookie Policy to understand how we use cookies within the Service.

4. Payments

  1. Our Service allows you to buy and sell items and create Billboard Listings in an easy and fun way. You can find out more information about our Service and its features here.

  2. You can sell your items through our Service by publishing pictures of the item you want to sell (“Sale Item”) or you can allow users to pay you to post listings on your Smple Billboards. When a user of the Service purchases such a Sale Item, this is a “Sale Transaction”.

  3. Sale Transactions may only take place via Smple’s third party payment providers - Stripe and PayPal.

  4. Where you use Stripe to receive payment for a Sale Transaction, you will need a Stripe account to use the Service. If you do not have a Stripe account, then our system will allow you to create one (Stripe Standard Account) and have it linked to your Smple profile. You can find more details here: https://support.stripe.com/questions/standard-connect-with-platform-controls.

If you are under 18 and do not have your own Stripe account, and plan to use a parent’s or third party’s Stripe account, you undertake that you have express permission to use such parent’s or third party’s Stripe account in relation to each and every transaction undertaken on our Service.

  1. Where you use PayPal to receive payment for a Sale Transaction, you will need a PayPal account to use the Service. If you are under 18 and do not have your own PayPal account, and plan to use a parent’s or third party’s PayPal account, you undertake that you have express permission to use such parent’s or third party’s PayPal account in relation to each and every transaction undertaken on our Service.

  2. To safeguard the interests of our users, you are not permitted to sell or purchase a Sale Item by making direct arrangements with the buyer or the seller to use a payment method other than the payment methods offered via the Service. Please note that selling or purchasing a Sale Item in any other way is a breach of our Rules of Acceptable Use and can result in, among other things, suspension or termination of your access to the Service (See section 8).

  3. We want our Service to be a positive experience for our users and we ask that you honour the commitments you make to another user in respect of the sale or purchase of an Item.

  4. Any agreement for and/or purchase of a Sale Item is made solely between you and the seller. The application may include functionality for suggesting more effective selling, such as discounting Sale Items, but Sellers have, at all times, total discretion to set prices. Complaints, questions and claims related to a Sale Item should be directed to the seller. Where users cannot resolve issues relating to a Sale Transaction between themselves, we will attempt to help mediate such disputes through our dispute resolution process. You can find out more about our dispute resolution procedure at section 16 of these Terms of Service.